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Delivery Information | Vape Shop Birmingham

Vape Shop Birmingham's Same Day Delivery Service - Orders Placed before 2pm

Vape Shop Birmingham offers free Same Day delivery on all orders over £25 placed before 2pm within all areas in and around Birmingham inside the circle and listed below. Whilst we endeavour to deliver your items same day if there is an issue we will notify you by email or phone. 

Our Same Day delivery service is available from Monday to Saturday excluding Bank Holidays. We no longer deliver Same Day on Sundays, any orders placed on Sunday will be delivered Monday.

Orders Placed after 2pm will be sent out the next day

 

Local Delivery Times

We despatch most orders after 2pm as it allows us to plan all of our routes efficiently to reduce our carbon foot print and keep our service extremely competitive.
Our delivery window is from 8am to 9pm and we send an email message normally by around 3pm to let you know what time the driver should be expected. This is an estimated time only depending on traffic. Please follow the instructions on how to track your delivery.
We recommend getting deliveries to your residential address and not work address as we can not guarantee your parcel will arrive before the time you leave.
Whilst we try our best to accommodate specific  requests this is not always possible, therefore if there is a problem with your delivery slot please get in touch as soon as possible. Most of our parcels are easily posted and are discreetly packaged. 
Local Delivery Terms
1. We use our own drivers and they normally knock the door and if no answer we post the parcel if it can be posted or the driver will give you a call for further instructions.
2. In the rare case we can not get through to the post box (normally in apartment blocks) or the parcel is too big to be posted we will mark the delivery as attempted and redeliver the next day.
3. You can click your tracking link to find out why your parcel was attempted as there will be a note from the driver.
4. If you live in shared accommodation and do not want your parcel posted or left with someone else who opens the door please either specify on your order notes or email us with this information. We can not be held responsible for others keeping or not passing on your parcel.
5. We do not take cash on delivery or check ID's at the door, all age verification and payments are done before your order is despatched.

 

Vape Shop Birmingham Same day Delivery Areas Include but not limited to:

Birmingham City and outer areas

Wolverhampton - Close to City Areas

Walsall - Close to City Areas

West Bromwich

Dudley

Halesowen

Bilston

Solihull - Inside of the M42 boundary

Stourbridge - Closer to Dudley Areas

Vape Shop Birmingham Same Day Delivery Area

 

We offer Nationwide Delivery for free on orders over £25.

This delivery is carried out by a courier and not by Vape Shop Birmingham. These are all tracked deliveries provided by a reputable courier normally Royal Mail.

Vape Shop Birmingham have a number of postage options designed to suit your needs in Birmingham or wherever you are in the UK. Postal orders placed before 1pm are guaranteed to be in the post the same day (Monday to Friday). Orders placed after 1pm will not be collected until the following working day unless due for dispatch within Birmingham. Orders placed during public and Bank Holidays will be sent at the nearest possible date and may be subject to delays within the postal system.

Postal Costs

  • Same day Delivery Within Birmingham £3.99 Delivered by Us your Local Vape Shop
  • FREE Same Day Delivery within Birmingham for orders over £25

Next Day Post – Royal Mail 24 TRACKED - £3.99 or free on orders over £25

  • This service is estimated to take 24 hours after dispatch.
  • Orders placed before 1 pm between Monday and Friday (excluding public and bank holidays) will be dispatched the same day. Orders placed after this point will be dispatched the next working day (i.e. orders placed after 2 pm on a Friday will be dispatched on Monday).

In the event of loss or non-delivery

  • The Post Office requires at least 14 days after the date goods were sent before they will investigate items missing in the post.
  • If your goods have not been received within 14 business days of purchase, please contact us and we will investigate and assist with a replacement at our discretion.
  • Should you be required to collect your package from the Post Office, that falls under your responsibility. VSB cannot contact the Sorting Office on your behalf, arrange for redelivery on your behalf or send the order again unless the parcel has been returned to us.

All delivery times stated on this page are to be used as estimates only. Neither vapeshopbirmingham.co.uk nor our delivery partners can offer compensation for delayed deliveries nor can we refund any postage charges as a result of delays.

Vapeshopbirmingham.co.uk reserves the right to upgrade your selected postage option for any reason. You will not be additionally charged for this.

Any dates specified for delivery of the Goods are intended to be an estimate and time for delivery shall not be made of the essence by notice. If no dates are so specified, delivery shall be within a reasonable time. Orders placed during public and Bank Holidays will be sent at the nearest possible date and may be subject to delays within the postal system. In the unlikely event that an item is out of stock one of our customer services team will notify you via phone or email to arrange a suitable replacement or refund.
You can track your order using the tracking link from your order status page. If the order status does not change in 24 hours then please drop us a message and we can chase it for you.

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